Overview
Private transfers from Cancún Airport to any resort or condo in Playa del Carmen, México. Top quality service. Meet & Greet at the Airport. 24/7 customer service available in English and/or Spanish.
Direct. Door to Door. Safe. Reliable. Comfortable. COVID-19 protocols applied in every trip. Smoking-free vehicles. Impeccable conditions in all vehicles.
-Arrival Transfers
We monitor your flight status.
When your plane lands at Cancun International Airport and you have picked up your luggage; our agent will greet you at ground transportation gate to guide you to the driver.
No waiting for other passengers.
No multiple shuttle stops along the way.
No sharing with strangers.
-Departure transfers
Resort or hotel lobby pick up.
On time. Safe. Reliable. Private. Door to door. Direct.
-Available transfer services:
Private van for 1-10 passengers.
Private van for 1 to 8 passengers.
Private sedan for 1 to 2 passengers.
- Recommended by 98% of travelers
- Badge of Excellence
- Free cancellation up to 24 hours before
- Mobile ticket
What's included
Private transportation
In-vehicle air conditioning
Meeting and pickup
Pickup is offered for all travelers.
What to expect
Booking through Viator:
Instant confirmation.
Important: If you book through Viator by phone, make sure you receive the confirmation and that everything looks in order: Number of passengers, vehicle, type of service, date/time, flight information, pick up times. Make sure you provide your phone number so we can reach you if necessary.
Arrival instructions: We will be monitoring your flight status and we will be adjusting accordingly. The pick up time for your arrival will depend on your flight status, customs process and baggage claim. Our team will be waiting for you as soon as you are ready to go.
Our Airport team will have a sign with lead passenger's name.
Meeting points:
Cancún International Airport, Arrivals:
Terminal 2 domestic: In front of the Welcome Bar (Ground transportation / taxi to hotel area)
Terminal 2 international: In front of the Welcome Bar (Ground transportation / taxi to hotel area)
Terminal 3: In front of Air Margaritaville at ground transportation area.
Terminal 4: In front of the Welcome Bar at ground transportation area.
When our team has made contact with you, our staff will take you to the driver who will be parked at the Official Airport Ground Transportation platforms.
Need to reach us? Call, text, WhatsApp or use Viator message center. We will respond immediately.
Cancellation Policy
For a full refund, cancel at least 24 hours before the start time.
Times are local to the experience (America/Cancun).
Additional Information
- Suitable for all physical fitness levels
- Mobile or paper ticket accepted
- Up to 10 travelers per booking
FAQs about Cancun Airport to Playa del Carmen Roundtrip Private Transfer
Can I cancel Cancun Airport to Playa del Carmen Roundtrip Private Transfer for free?
Yes. For a full refund, cancel at least 24 hours before the start time.
How long does it take?
It takes about 40–60 min.
Is pickup offered?
Pickup is offered for all travelers.
What's included?
- Private transportation
- In-vehicle air conditioning
What fitness level is needed?
It is suitable for all physical fitness levels.
Operated by Excellence Transfers







